privacy & return policies will not disclose your information to third parties other than for the delivery of goods.

Payment security

We only accept payments through PayPal. To view PayPal's privacy policy please see the link below.

PayPal privacy policy

If your item is lost by the courier/delivery company or damaged in transit we will replace your item at no cost to you.

All of our products are custom made to your own personal specifications, as such they cannot be re sold. Because of this we cannot accept returns for refunds unless your product is faulty.

Your rights to cancel orders & return goods are protected under the EU Distance Selling Directive.

To view this please select the link below.

Turnaround time info

This product takes a bout 2-3 days to be gift wrapped, shipped and sent with fresh baked cookies to your doorstep.

We'll send you an email as soon as it's out the door. (Fresh baked cookies void where prohibited, varies by location).

We'd love to hear from you.

get in touch with us